Effective Date: January 2025

At Clean Time, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below for detailed information about our shipping process.

1. Processing Time

Orders are processed within 3-7 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods We partner with reliable shipping carriers to ensure your order arrives on time. Available shipping methods include:

Standard Shipping: Estimated delivery within 5-7 business days

Expedited Shipping: Estimated delivery within 2-3 business days

3. Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order.

Free shipping is available on orders over $100 within the continental U.S.

4. Delivery Timeframes

Delivery times are estimates and may vary due to factors such as weather, carrier delays, or unforeseen circumstances.

Clean Time is not responsible for delivery delays caused by shipping carriers.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Use the tracking information to monitor the status of your shipment through the carrier’s website.

6. International Shipping

For the nature of our products, we do not offer international shipping at the moment, but we are working on it.

7. Damaged or Missing Items

Inspect your package upon delivery. If any items are damaged or missing, contact us within 5-7 days of receiving your order.

Provide photos of damaged items and packaging for prompt resolution.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange re-shipment. Additional shipping charges may apply.

9. Contact Us If you have any questions about our shipping policy, returns and refunds please contact us:

Email: info@cleantimeky.com

Phone: (859) 358-8426

Address: Richmond, KY 40475

Thank you for choosing Clean Time. We appreciate your business and are here to ensure a smooth and satisfactory shipping experience.